UK tenant guide

Landlord responsibility for damp and mould

UK landlords have a legal duty to fix damp and mould that makes a home unsafe. Here is what the law says, what Awaab's Law changes, and what you can do if your landlord is not acting.

What the law says right now

Several pieces of legislation already require landlords to deal with damp and mould, even before Awaab's Law comes into force. The key ones are:

In practice, this means your landlord cannot ignore damp and mould that comes from a building defect. A leaking gutter that causes a damp patch on the bedroom wall is the landlord's problem, not yours.

Awaab's Law: what it is and the 2025-26 timeline

Awaab's Law is the most significant change to damp and mould regulation in decades. It is named after Awaab Ishak, a two-year-old boy who died in December 2020 from a respiratory condition caused by prolonged exposure to black mould in his family's social housing flat in Rochdale. The coroner ruled that the housing association had failed to act on repeated complaints about damp and mould.

The law was passed as part of the Social Housing (Regulation) Act 2023. It will require social housing landlords (councils and housing associations) to:

The government consulted on the specific time limits in early 2024. The law is expected to come into force during 2025-26, with regulations setting out exactly how many days landlords have to respond. Once in force, social housing tenants will have a clear, enforceable right to have damp and mould dealt with quickly.

For private tenants, Awaab's Law does not apply directly. However, the government has indicated it may extend similar requirements to the private rented sector after the social housing regulations are in place. In the meantime, private tenants already have protection under the laws listed above.

When damp is the landlord's responsibility

Landlords are responsible for fixing damp when it is caused by a problem with the building itself. Common examples include:

If any of these apply, report the problem to your landlord in writing straight away. Take photos and note the date you first noticed it. The law considers damp caused by structural defects to be the landlord's responsibility, and they must repair it within a reasonable time.

When damp might be your responsibility as a tenant

Not every case of damp or mould is the landlord's fault. Condensation damp is the most common type in UK homes, and it is often caused by everyday activities: cooking, showering, drying clothes indoors, and breathing. If condensation is not managed, it leads to mould on walls, ceilings and window frames.

As a tenant, you are expected to:

However, even when lifestyle factors contribute, the property should be able to cope with normal domestic moisture. If you are doing the above and mould is still growing, the root cause is likely a building defect, and the landlord remains responsible. The test is reasonable use: a home that cannot handle everyday activities like cooking and showering is not fit for habitation.

Step-by-step: what to do if your landlord will not act

  1. Report it in writing. Email or letter, not just a phone call. Describe the problem, include photos, and keep a copy. Ask for a response within 14 days.
  2. Keep a log. Record dates of all contact, what was said, and any worsening of the damp. Photograph the damp at regular intervals to show it is not improving.
  3. Chase formally. If you do not get a reply, send a follow-up stating that you will contact the council if the problem is not addressed.
  4. Contact the council. Call your local council's environmental health department and ask for a HHSRS inspection. They will assess whether the damp is a Category 1 hazard and can require the landlord to fix it within a set period. This service is free.
  5. Escalate to the Housing Ombudsman. Social housing tenants can complain to the Housing Ombudsman if the landlord fails to act after a formal complaint. The Ombudsman can order the landlord to take action and pay compensation.
  6. Get legal advice. If the council process does not resolve it, speak to Citizens Advice or a housing solicitor. You may be able to claim compensation for disrepair, but never stop paying rent without taking legal advice first.

Control moisture while you wait for repairs

Tools that help manage damp in a rented home while the landlord's fix is in progress.

Dehumidifier for rented homes

10-20L, plug-in moisture control for flats and houses

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Digital hygrometer

Track humidity levels and prove the damp is persistent

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Mould remover spray

Treat surface mould while waiting for the underlying fix

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Frequently asked questions

How long does a landlord have to fix damp?

There is no fixed number of days in law for private tenancies, but the repair must be completed within a "reasonable time." What is reasonable depends on the severity: a leaking roof in winter is urgent and should be fixed within days; a minor damp patch might allow a few weeks. Once Awaab's Law is in force for social housing, specific time limits will apply, likely measured in days rather than weeks.

Can I withhold rent if my landlord refuses to fix damp?

No. Withholding rent puts you at risk of eviction for rent arrears, regardless of the landlord's failure to repair. Keep paying rent and use the formal complaints and council enforcement routes instead. If you want to claim compensation for the period the property was in disrepair, get legal advice on making a separate claim.

Does Awaab's Law apply to private tenants?

Not yet. Awaab's Law applies to social housing only when it comes into force. The government has said it may extend similar rules to private rentals, but there is no confirmed timeline. Private tenants already have protection under the Landlord and Tenant Act 1985 and the Homes (Fitness for Human Habitation) Act 2018.

What evidence do I need to prove damp to the council?

Take dated photos of the damp from multiple angles, including wide shots showing which wall or ceiling is affected. Keep a log of when the damp appears or worsens (after rain, after showering, etc.). Note any health symptoms you or your family have experienced. A digital hygrometer reading showing persistently high humidity (above 65%) is also useful evidence.

Can I be evicted for complaining about damp?

No. A "retaliatory eviction" or section 21 notice served because you complained about disrepair is unlawful if you have followed the correct process: reported the problem in writing, given the landlord reasonable time to respond, and then complained to the council, which has served a repair notice. If you are served a section 21 notice after making a repair complaint, get legal advice immediately.

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